Ordering FAQ's

Friday, July 21, 2017

Not a local? Getting Neudorf wine from our place to yours is straightforward

Either -

  • Order on line.
  • Pick up the phone 035432643 for NZ or +6435432643 for if calling from overseas. We will answer between 8.30am and 5.00pm weekdays and the answer phone is on after hours.
  • Email us - cameron@neudorf.co.nz

All orders within NZ will be delivered to your door within three days; maybe four for rural. They can be tracked through PBT couriers.

Please contact us if your wine hasn’t arrived within four days - we don’t want your precious cargo left in a warehouse somewhere.

International orders are all sent via NZ Wine Home. They are fully guaranteed, fully insured and delivered to your door. The price includes all taxes. They will contact you with an estimated delivery date. During the summer months they send wine most weeks, during winter (NZ winter) it takes a little longer.

To guarantee delivery to Australia before Christmas 2017, your order needs to be placed by the 13th of November. Unfortunately cut off for the UK and Europe has passed but you can fill all your festive Neudorf requirements at The New Zealand Cellar - overnight delivery, no minimum order, anywhere in the UK.

Note for international orders the freight is the same for 15 bottles or 12 bottles. Sadly we cannot deliver to South Africa or Canada.

We are here to help and can assist in tracking your order if needed.

 

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